Confidentiality of our customers is our top priority
All orders are shipped in a discreet packaging (padded envelopes, cardboard boxes). The contents of the package is not described on the shipping label. The sender is "Ixis" Ltd., the name of the shop or the website will not be mentioned on the package.
In case not all goods ordered are available in stock for immediate delivery, we will deliver everything that is available at that point. The rest of goods will be delivered to you FREE OF CHARGE as soon as they are received in our office. The partial delivery available only in Baltic states.
Pick Up & Delivery
SERVICE ALERT (updated daily) Due to the possible disruption in deliveries, shipping is temporarily suspended to following countries:
• Italy, San Marino
• Spain, Andorra, Portugal
• Austria, Czechia, Germany, Liechtenstein, Switzerland
• France, Monaco
• Belgium, Netherlands, Luxembourg
• United Kingdom of Great Britain and Northern Ireland
• United States of America, Canada
• Bulgaria, Hungary, Romania
• Norway, Sweden
SERVICE ALERT (updated March 13) The Cash on delivery payment option is temporarily unavailable for customers in Lithuania, Latvia and Estonia. Paid orders will be dispatched as usual.
SERVICE ALERT (updated March 14) The Standard Parcel Post shipping is temporarily unavailable for Ukraine due to the Ukrainian government's decision to suspend passenger air traffic starting March 17. Please use Express shipping instead.
SERVICE ALERT (updated March 14) Latvian government will suspend passenger air traffic starting March 17 due to the nationwide emergency. The national postal operator exclusively uses passenger aircrafts for transportation of mail, therefore the shipping via postal network (Standard Parcel Post) is temporarily unavailable. Please use Express shipping instead if available.
Times and costs for orders placed Monday through Friday till the time indicated below (GMT+2)
Delivery to the Omniva parcel machine may take up to 3 days if there are no free lockers left.
The Standard Parcel shipping is available for Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Faroe Islands, Finland (including the Åland Islands), France (European territory), Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom.
The Express shipping is available for Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Finland (including the Åland Islands), France (European territory), Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Israel, Italy, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, United States.
Countries that are not listed above not served due to the prohibition on shipping the obscene/immoral articles.
* Due to the international airmail restrictions, the rechargeable devices powered by Li-ion batteries and all liquids, such as lubricants, oils, lotions, perfumes, gels, sprays, etc., are prohibited from international standard mail services.We indicate the value of the goods and delivery costs on delivery documents. There are no additional taxes for deliveries within European Union. Deliveries outside the EU may be subject of additional taxes. Please, contact the appropriate services in your country regarding additional taxes and payments. The receiver is fully responsible for paying the appropriate taxes if applicable.